Performance: Extra-role

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Organizational citizenship behavior

  • Bateman, T. S. & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee citizenship. Academy of Management Journal, 26, 587-595.
  • Van Dyne, L., Graham, J., & Dienesch, R. (1994). Organizational citizenship behavior: construct redefinition, measurement, and validation, Academy of Management Journal, 37, 765-802.
  • Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: the role of affect and cognitions. Journal of Applied Psychology, 87, 131–142. Differentiates OCBI (citizenship directed toward individuals) and OCBO (citizenship directed toward the organization).

Organizational citizenship behavior: Adapted to ecological momentary assessment (i.e., experience sampling methods)

  • Dalal, R. S., Lam, H., Weiss, H. M., Welch, E., & Hulin, C. L. (2009). A within-person approach to work behavior and performance: Concurrent and lagged citizenship-counterproductivity associations, and dynamic relationships with affect and overall job performance. Academy of Management Journal, 52, 1051-1066.
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